Shipping policy

Shipping & Delivery Policy

Thistle & Ink Art specialises in digital artwork and digital downloads.

Digital Products

No physical product will be shipped or delivered by post.

After purchasing a digital download, you will receive access to your digital file electronically. Please ensure that the email address and information provided when placing your order are correct.

Personalised Artwork

Personalised artwork is created especially for you using the photographs and information you provide.

As personalised artwork requires design work before the finished digital file can be supplied, delivery times may vary. Any expected turnaround time will be stated on the relevant product page or communicated to you after your order is placed.

Personalised artwork is supplied digitally and no physical print will be posted unless a product listing specifically states otherwise.

Printing Your Artwork

Digital artwork can be printed at home or through a professional printing service, subject to the size and specifications stated in the product description.

Please note that colours may vary slightly depending on your screen, printer, paper and print settings.

Questions About Your Order

If you experience any problems receiving or accessing your digital artwork, please contact Thistle & Ink Art through the contact details on our website and we will be happy to help.